1. Introduction to the model
2. The human aspect and the culture of collaboration
3. The business aspect and the culture of continuous improvement
4. The governance and management aspect and the culture of accountability

1. What is an NPO?
2. NPO governance
3. Finance and financing
4. Roles and responsibilities
5. Financial health and performance
6. The budget cycle
7. The verification
8. Reasonable assurances

1. An overview of the basic principles of governance
2. The effective governance model
3. The 100 works of the board of directors
4. Council Committees
5. The balanced governance calendar
6. The perpetual agenda
7. Governance tools for efficient operation
8. The role of each person in the functioning of the council
9. The limits of governance and management

1. What is a non-profit organization?
2. What is governance?
3. The effective governance model?
4. The impact of good governance on organizational dynamics
5. The jargon of governance
6. Roles vs. Responsibility
7. Roles of the board
8. Roles of leaders
9. Roles of administrators
10. Responsibilities of the Board
11. Responsibilities of managers
12. Responsibilities of administrators
13. The importance of clarifying and documenting roles and responsibilities
14. How Board Performance Assessment Supports Accountability

1. What is a non-profit organization?
2. What is governance?
3. The impact of governance on organizational dynamics
4. The 4 legal obligations
5. The 5 main governance framework tools
6. NPO governance terminology (who, what, how, when)
7. Due diligence
8. Governance models

1. Overview of the basics of NPO-OSBL governance
2. Laws governing non-profit organizations
3. What the law tells us about our responsibility
4. What the law tells us about our obligations
5. What the law tells us about conflicts of interest
6. Strategies for complying with laws
7. Due diligence
8. Governance tools to help us stay compliant
9. Everyone's responsibilities to ensure compliance

1. Introduction to organizational dynamics
2. What is governance?
3. The 5 disciplines of synergistic governance

• Cultivating team cohesion
• Ensuring organizational clarity
• Increase the efficiency and collective competence of the board
• Practice diligence and vigilance
• Consult, communicate and network with stakeholders

 4. Pitfalls, risks, tips and impacts

1. What is organizational clarity?

2. Overview of the 9 elements of clarity

3. Logical model in organizational clarity

4. How Clarity Fits into Organizational Health and Governance

5. Pitfalls, risks, tips and impacts

1. Organizational dynamics
2. What is organizational performance?
3. The 6 components of organizational performance
4. Performance Improvement Plan
5. Pitfalls, risks, tips and impacts.

1. What is accountability?
2. Why is it important to create a culture of accountability within my team?
3. Key Principles of Good Conversation
4. Modeling healthy and productive conversation
5. Practical exercises
6. Preparation elements
7. Successes and failures related to past conversations
8. Practical exercise: approaching, receiving and evaluating a conversation
9. Pitfalls, risks, tips and impacts

1. Introduction to the DiSC model
2. Discover my natural style of collaboration
3. Priorities in the professional environment
4. Motivation and stress factors
5. Understanding my reactions to other styles
6. Strategies to increase my effectiveness with other styles
7. Increase my efficiency at work
8. Professional development exercises
9. Pitfalls, risks, tips and impacts